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Please apply at our Hidalgo County Website:
https://www.governmentjobs.com/careers/hidalgocountytx/jobs/4468143/system-support-specialist-i?keywords=system&pagetype=jobOpportunitiesJobs
General Description:
Performs entry-level systems support work; Work involves providing customer support for county information technology systems and operating automated office equipment in a stand-alone, network, or mainframe environment; May train others; Works under close supervision, with minimal latitude for the use of initiative and independent judgment.
Examples of Work Performed:
Provides customer service and answers user inquiries regarding computer software, hardware operation, and the use and interface of systems and software applications.
Provides operational assistance in the implementation and utilization of data processing hardware or software.
Installs, maintains, and performs minor repairs to hardware, software, or information resources equipment.
Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities.
Maintains necessary security controls over software.
Assists in setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems, or appropriate software.
Assists in troubleshooting and resolving computer-related problems.
May prepare, develop, and update personal computer and mainframe application programs.
May train others.
Performs all other related duties as assigned.
Education and Experience:
Two academic years from an accredited college or university in computer science or related field.
Experience in systems support work.
Certificates, Licenses and Registration:
Must have a current valid Texas motor vehicle operator’s license.
Must be able to be insured by the County’s insurance carrier.
Knowledge, Skills and Abilities:
Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.
Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems.
Ability to operate information technology systems, to communicate effectively, and to train others.
Job Type: Full-time
Pay: $39,833.00 per year
Benefits:
Schedule:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
Full Time
Public Administration
$40k-49k (estimate)
04/17/2024
08/13/2024
hidalgocounty.org
LORDSBURG, NM
25 - 50
1924
TOMMY DIMAS
<$5M
Public Administration
The job skills required for System Support Specialist I include Troubleshooting, Customer Service, Operating System, Installation, Computer Science, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a System Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for System Support Specialist I positions, which can be used as a reference in future career path planning. As a System Support Specialist I, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System Support Specialist I. You can explore the career advancement for a System Support Specialist I below and select your interested title to get hiring information.